Shipping Policy
WHAT DELIVERY OPTIONS DO I HAVE?
Our business days are from Monday to Saturday.
| Country | Shipping Type | Transit Time | Shipping Cost | Handling Time |
| USA | Standard Delivery | 7-14 business days | Free | 2 business days |
| U.K. | Standard Delivery | 7-14 business days | Free | 2 business days |
| Belgium | Standard Delivery | 7-14 business days | Free | 2 business days |
| Sweden | Standard Delivery | 7-14 business days | Free | 2 business days |
| Italy | Standard Delivery | 7-14 business days | Free | 2 business days |
| Türkiye | Standard Delivery | 7-14 business days | Free | 2 business days |
| France | Standard Delivery | 7-14 business days | Free | 2 business days |
| Spain | Standard Delivery | 7-14 business days | Free | 2 business days |
| Poland | Standard Delivery | 7-14 business days | Free | 2 business days |
| Germany | Standard Delivery | 7-14 business days | Free | 2 business days |
| Netherlands | Standard Delivery | 7-14 business days | Free | 2 business days |
WHERE DOES EXBONZAI DELIVER?
U.S.: We ship orders to all 50 U.S. states (and Washington D.C.) Monday – Friday, except public holidays. Please note that we do not ship to APO/FPO/DPO addresses.
HOW CAN I TRACK MY ORDER?
Our delivery time starts from the moment an order is accepted and includes a 24-hour period where your items will be processed and dispatched on business days. Please note: this can take longer during promotional sales.
As soon as your order is packed we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is available.
You will also be able to track your order in your account.
TAX AND DUTIES
Taxes and duties are calculated according to your shipping destination and itemized on the Checkout page. Make sure you select your location to view the correct local market pricing, delivery times, and shipping costs.
We ship to all locations on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the product price.
Address:
Fujian Office Address:
4th Floor, Building 28, Taiwan Pioneer Park, Pingtan County, Fujian Province, China.
Shantou Office Address:
2nd Floor, No. 10, North Yongtai Second Road, West Gate, Chenghua Street, Chenghai District, Shantou City.
Phone: +86 13006633439
Email: aiden@gainmaxtoys.com
Operating Hours:
Monday to Saturday, 9 a.m. to 6 p.m. Central Time